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Free PDF 2025 CIPS L6M10 Updated Exams

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CIPS L6M10 Exam Syllabus Topics:

Topic
Details

Topic 1

Understand the strategic logistical implications of globalization: This section measures the skills of Logistics Managers and focuses on evaluating the logistics challenges presented by globalization. It covers issues such as centralized versus regionalized inventory holdings, international logistics practices, and the impact of transportation pipelines on inventory costs. A key skill measured is identifying logistics challenges in a global context.

Topic 2

Understand the concept of reverse logistics and its impact on global logistics strategy: This section measures the skills of the target audience in assessing strategic factors influencing reverse logistics, such as government policies, economic considerations, and environmental impacts. It emphasizes understanding how these factors affect reverse logistics planning. A key skill measured is evaluating sustainability strategies in reverse logistics.

Topic 3

Understand global governance of the supply chain: This section measures the skills of Compliance Officers in assessing the impact of international legislation on globalized supply chains. It includes understanding jurisdictional issues and legal considerations affecting trade across multiple countries. A key skill measured is evaluating legal frameworks governing international trade.

Topic 4

Assess the strategic factors that influence reverse logistics: This section measures the skills of Logistics Coordinators in comparing factors affecting the implementation of reverse logistics strategies. It discusses challenges such as lack of infrastructure, forecasting difficulties, and perceptions of reverse logistics as a cost rather than a value-addition opportunity.

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L6M10 Exams | 100% Free Newest Global Logistics Strategy Exam Syllabus

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CIPS Global Logistics Strategy Sample Questions (Q179-Q184):

NEW QUESTION # 179
Mr. Mark works as a customer service manager for an e-commerce company called "ShopSmart." ShopSmart sells a wide range of products online, and Mark's team is responsible for addressing customer inquiries and issues. Below are five customer cases that need to be resolved. For each case, find the solution for the issue and select preventive measures.
Customer 1: Jane ordered a birthday gift for her daughter, but it arrived two days late, missing the special day. She had meticulously planned a surprise celebration, and the late delivery disrupted her plans. As a result, her daughter was left disappointed, and Jane is seeking not only a solution to the delayed delivery but also a way to make it up to her daughter.
Customer 2: Jack received a defective electronic gadget he ordered, and it's not functioning correctly. Jack wants to know how ShopSmart can rectify this situation and ensure that he receives a fully functional replacement or a refund.
Customer 3: Sarah received her order, but some items from her purchase were missing. Sarah is seeking a solution to get the missing items as soon as possible to avoid disappointment and inconvenience.
Customer 4: Mike noticed a billing discrepancy on his credit card statement related to a recent purchase. He's a loyal customer and has never encountered such an issue before. Mike is concerned about the erroneous charges on his statement and is looking for a prompt resolution and clarification regarding the billing error.
Customer 5: Emily wants a refund for a dress she ordered online, but it doesn't fit as expected. The dress size was not in line with ShopSmart's sizing chart, and Emily wants to return the dress and receive a refund promptly. She's looking for a hassle-free return process and a full refund for the purchase.
Q: What preventive measures will Mark take to address Customer 3 Sarah's issue?
Answer Options:

A. Enhanced quality control
B. Improved order fulfillment
C. Update billing procedures
D. Ensure consistency with sizing charts
E. Improved delivery tracking systems

Answer: B

Explanation:
To prevent missing items in orders, ShopSmart should improve its order fulfillment process, ensuring greater accuracy. [P 166-169]

NEW QUESTION # 180
What is key for resource allocation in reverse logistics?

A. Reducing production costs
B. Meeting regulations
C. Satisfying customer preferences
D. Maximizing profits

Answer: C

Explanation:
Customer demands for environmental responsibility drive resource allocation. [P-179]

NEW QUESTION # 181
Five companies from different industries are participating in a sustainability summit where they discuss and share their approaches to integrating the triple bottom line (TBL), corporate social responsibility (CSR), and green logistics into their business operations. The companies include:
EcoElectronics Inc. - An electronic device manufacturing company with a focus on environmentally friendly products. The company is committed to reducing its carbon footprint by using recycled materials in its products and minimizing electronic waste.
SocialSolutions Ltd. - A consulting firm specializing in social impact initiatives and community development. Their commitment to social impact involves working closely with local communities, implementing initiatives that empower individuals, and fostering sustainable development.
ProfitablePharma Corp. - A pharmaceutical company committed to balancing financial success with social and environmental responsibility. Beyond financial profitability, the company places a high value on moral pharmaceutical practices. This includes ensuring affordable access to medications and minimizing environmental impact in the manufacturing process.
ModernTrans Logistics - A logistics company that specializes in sustainable and eco-friendly carriage solutions. The company invests in a modern and eco-friendly fleet, utilizing alternative fuels and optimizing routes to reduce emissions.
TechInnovate Innovations - A technology company striving to incorporate green practices in its supply chain and operations. Their commitment includes sourcing ethically produced raw materials and adopting energy-efficient manufacturing processes, minimizing environmental impact while driving innovation in the technology sector.
You are required, for each company, to align the primary focus area and recommend the key factor.
You are required, for each company, to align the recommended key factor.
Recommended Key Factors:

A. Community Development Initiatives
B. Sustainable Transportation Solutions
C. Integration of Green Practices in Technology Operations
D. Sustainable Product Design and Manufacturing
E. Ethical Business Practices

Answer: D

Explanation:
Q: What is the recommended key factor for EcoElectronics Inc.?
Explanation:
The recommended key factor for EcoElectronics Inc. is "Sustainable Product Design and Manufacturing", ensuring that their products are eco-friendly and minimize electronic waste. [P 166-169]

NEW QUESTION # 182
Which of the following technologies are transforming the role of distribution centers within the supply chain network? (Select all that apply)

A. Detection systems
B. Blockchain technology
C. Facility management
D. Voice picking
E. Semi-autonomous machines

Answer: A,C,D,E

Explanation:
Voice picking: Uses speech recognition for efficient order picking.
Semi-autonomous machines: Enhance automation and predictive maintenance.
Facility management: Manages distribution center systems for efficiency.
Detection systems: Improve safety and machine monitoring.
Blockchain technology is not listed as a transformative technology for distribution centers. [P-48]

NEW QUESTION # 183
A multinational corporation decides to divest ownership of its subsidiaries, vendors, and suppliers to focus on product strategy. What term best describes this strategic shift?

A. Vertical disintegration
B. Fragmentation
C. Outsourcing
D. Integration

Answer: A

Explanation:
Vertical disintegration occurs when corporations divest their ownership of subsidiaries and suppliers to focus on innovation. [P-107]

NEW QUESTION # 184
......

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