Head office:
Farmview Supermarket, (Level -5), Farmgate, Dhaka-1215
Corporate office:
18, Indira Road, Farmgate, Dhaka-1215
Branch Office:
109, Orchid Plaza-2, Green Road, Dhaka-1215
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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q513-Q518):
NEW QUESTION # 513
A user downloaded a 64-bit version of a new software program, but the installation failed due to an error.
Which of the following most likely caused the error?
Answer: B
Explanation:
The most likely reason for the installation failure of a 64-bit software is that the operating system is incompatible, specifically if the system is running a 32-bit version of the OS. A 64-bit program requires a 64- bit operating system to run, and if the user's OS is a 32-bit version, the software will fail to install. Other reasons, like needing administrator privileges or updating .NET, are valid but less likely since the error message would be different.
References:
Microsoft Support: 32-bit and 64-bit Windows: Frequently Asked Questions CompTIA A+ 220-1102 Study Guide (CompTIA) (ProfMesser)
NEW QUESTION # 514
A technician is configuring a SOHO device Company policy dictates that static IP addresses cannot be used.
The company wants the server to maintain the same IP address at all times. Which of the following should the technician use?
Answer: B
Explanation:
The technician should use DHCP reservation to maintain the same IP address for the server at all times.
DHCP reservation allows the server to obtain an IP address dynamically from the DHCP server, while ensuring that the same IP address is assigned to the server each time it requests an IP address.
NEW QUESTION # 515
A user is unable to access a remote server from a corporate desktop computer using the appropriate terminal emulation program. The user contacts the help desk to report the issue. Which of the following clarifying questions would be most effective for the help desk technician to ask the user in order to understand the issue?
Answer: A
Explanation:
Explanation
The most effective clarifying question for the help desk technician to ask the user in order to understand the issue is A. What is the error message? This question will help the technician to identify the possible cause and solution of the problem, as the error message will provide specific information about the nature and location of the error, such as the server name, the port number, the protocol, the authentication method, or the network status. The error message will also help the technician to troubleshoot the issue by following the suggested steps or searching for the error code online .
This question is more effective than the other choices because:
B: Does the program work on another computer? is not a very helpful question, as it will not reveal the source of the error or how to fix it. The program may work on another computer for various reasons, such as different network settings, firewall rules, permissions, or software versions. However, this question will not tell the technician what is wrong with the user's computer or the remote server, or what needs to be changed or updated to make the program work.
C: Did the program ever work? is not a very relevant question, as it will not address the current issue or how to resolve it. The program may have worked in the past, but it may have stopped working due to changes in the network configuration, the server status, the software updates, or the user credentials.
However, this question will not tell the technician what has changed or how to restore the program functionality.
D: Is anyone else having this issue? is not a very useful question, as it will not explain the reason or the solution for the error. The issue may affect only the user, or multiple users, depending on the scope and the impact of the error. However, this question will not tell the technician what is causing the error or how to fix it for the user or the others.
References:
How to Troubleshoot Terminal Emulation Problems - Techwalla : How to Read and Understand Windows Error Messages - Lifewire : How to Troubleshoot Network Connectivity Problems - How-To Geek : How to Troubleshoot Software Problems - dummies : How to Troubleshoot Common PC Issues For Users - MakeUseOf
NEW QUESTION # 516
A user reports that after a recent software deployment to upgrade applications, the user can no longer use the Testing program.
However, other employees can successfully use the Testing program.
INSTRUCTIONS
Review the information in each tab to verify the results of the deployment and resolve any issues discovered by selecting the:
Index number of the Event Viewer issue
First command to resolve the issue
Second command to resolve the issue
BSOD
Commands:
Event Viewer:
System Error:
Answer: A
NEW QUESTION # 517
An organization is updating the monitors on kiosk machines. While performing the upgrade, the organization would like to remove physical input devices. Which of the following utilities in the Control Panel can be used to turn on the on-screen keyboard to replace the physical input devices?
* Devices and Printers
Answer: B
Explanation:
Ease of Access is a utility in the Control Panel that allows users to adjust various accessibility settings on Windows, such as the on-screen keyboard, magnifier, narrator, high contrast, etc. The on-screen keyboard can be turned on by going to Ease of Access > Keyboard and toggling the switch to On12. Alternatively, the on- screen keyboard can be opened by pressing Windows + Ctrl + O keys or by typing osk.exe in the Run dialog box3.
References:
1 Use the On-Screen Keyboard (OSK) to type(https://support.microsoft.com/en-us/windows/use-the-on-screen-keyboard-osk-to-type-ecbb5e08-5b4e-d8c8-f794-81dbf896267a)
2 How to Enable or Disable the On-Screen Keyboard in Windows 10 - Lifewire(https://www.lifewire.com/enable-or-disable-on-screen-keyboard-in-windows-10-5180667)
3 On-Screen Keyboard Settings, Tips and Tricks in Windows 11/10 (https://www.thewindowsclub.com/windows-onscreen-keyboard).
NEW QUESTION # 518
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Head office:
Farmview Supermarket, (Level -5), Farmgate, Dhaka-1215
Corporate office:
18, Indira Road, Farmgate, Dhaka-1215
Branch Office:
109, Orchid Plaza-2, Green Road, Dhaka-1215