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Practice C_C4H63_2411 Tests - C_C4H63_2411 Valid Test Blueprint

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SAP C_C4H63_2411 Exam Syllabus Topics:

Topic
Details

Topic 1

Identity Resolution: Identity resolution is a crucial aspect of customer data management, and this section evaluates the consultant's proficiency in this area. It covers techniques and tools used to identify and link customer data across different sources and touchpoints.

Topic 2

Insights: The Insights section of the exam evaluates the consultant's ability to extract meaningful insights from customer data. It covers analytics capabilities within the SAP Customer Data Platform and how to use them effectively. Candidates should be able to create and interpret various types of reports and dashboards.

Topic 3

Data Ingestion: Data ingestion is a core component of customer data platforms, and assesses the consultant's expertise in this area. It covers various methods and tools for importing data from multiple sources into the SAP Customer Data Platform.

Topic 4

Data Activation: This module of the exam, focuses on the activation of customer data for various business purposes. SAP Customer Data Solutions Consultants should understand how to leverage unified customer profiles for marketing, sales, and service activities.

Topic 5

Managing Clean Core: This section of the exam measures the skills of SAP Customer Data Solutions Consultants and covers the management of Clean Core in SAP systems. It comprises understanding the principles of maintaining a clean core, which involves keeping the central system free from custom modifications. The exam may assess the ability to implement clean core strategies effectively while ensuring system integrity and performance.

Topic 6

APIs: This section focuses on the use of APIs in the context of SAP Customer Data Solutions. It assesses the consultant's understanding of how to integrate and leverage APIs for data exchange and system interoperability.

Topic 7

Data Privacy: This section focuses on data privacy considerations in customer data management. SAP Customer Data Solutions Consultants should be well-versed in data protection regulations and privacy-enhancing technologies. The exam may evaluate the ability to implement privacy-compliant data handling processes and ensure adherence to relevant laws and standards.

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SAP Certified Associate - Implementation Consultant - SAP Customer Data Platform Sample Questions (Q19-Q24):

NEW QUESTION # 19
Why does SAP Customer Data Platform provide two views of the customer?

A. To provide two Customer Profiles with two different processing purposes
B. To provide the right profile for every customer experience use case
C. To provide one profile for marketing and another for personalization
D. To provide customer activities in one view and profile data in another

Answer: B

NEW QUESTION # 20
What would you use activity indicators as building blocks for?
Note: There are 3 correct answers to this question.

A. Segments
B. Activities
C. Events
D. Audience
E. CX journey milestone entries

Answer: A,B,D

NEW QUESTION # 21
You want a customer to be included in an audience.
Which data must be available for the customer?

A. Processing reason
B. Processing purpose
C. Segment
D. Customer consent

Answer: C

NEW QUESTION # 22
What are the possible application identifier conflict policy options when ingesting customer data using the Unified Customer Profile? Note: There are 2 correct answers to this question.

A. Duplicate Customer Profile
B. Discard data event
C. Create new Customer Profile
D. Raise an error and abort the entire ingestion operation

Answer: C,D

Explanation:
In the context of SAP Customer Data Platform and specifically when dealing with the Unified Customer Profile, handling conflicts during data ingestion is critical for maintaining data integrity and coherence. The possible application identifier conflict policy options are designed to provide flexible handling of such conflicts based on the business requirements.
A . Raise an error and abort the entire ingestion operation: This option is used when the system encounters a conflict with the application identifiers during the ingestion process. The approach here is to prioritize data integrity by stopping the ingestion process if there's any ambiguity or conflict in the identifiers. This ensures that no erroneous data is incorporated into the Unified Customer Profile, maintaining its accuracy and reliability.
C . Create new Customer Profile: When a conflict is detected with application identifiers, another approach is to create a new customer profile. This option is chosen in scenarios where the incoming data is considered to be representing a new customer entity, and therefore, warrants the creation of a new profile to avoid overwriting or merging with existing data inaccurately.
Options B and D are not standard practices within the SAP Customer Data Platform for handling identifier conflicts during data ingestion into the Unified Customer Profile, as they could lead to data duplication or loss, compromising data quality.
Reference:
SAP Customer Data Cloud documentation on data ingestion and conflict resolution.
SAP help articles and tutorials related to the Unified Customer Profile in the SAP Customer Data Platform.

NEW QUESTION # 23
What are some SAP recommended guiding principles to achieve clean core operations?
Note: There are 3 correct answers to this question.

A. Establish regular housekeeping tasks and procedures.
B. Define roles and responsibilities as part of a process transformation office.
C. Establish an organizational structure, technical foundation, and transformation methodology for clean core.
D. Establish release management.
E. Integrate clean core practices in the end-to-end value process chain.

Answer: A,C,E

NEW QUESTION # 24
......

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